FEMINBAGS RETURN & REFUND POLICY
PAYMENT REFUND TIME
Once the returned product is received and approved, the refund amount will be credited to the customer's account within 5–7 business days.
WHEN IS A RETURN REQUEST ACCEPTED?
Return requests are only accepted if the delivered handbag is damaged, defective, different from the ordered product, or has missing items. Customers must provide clear pictures as proof for the return request to be reviewed.
WHEN IS A RETURN REQUEST REJECTED?
Return requests will be rejected if the correct product was delivered in good condition or if the customer changes their mind after delivery.
ORDER EXCHANGE / REPLACEMENT POLICY
Feminbags does not offer exchanges or replacements. If a return request is approved, the product will be returned and the refund amount will be credited to the customer's account. No exchange or replacement product will be provided.
CHANGE OF MIND POLICY
If you change your mind after delivery, such as wanting a different color, design, or another handbag, your request will not be accepted. Returns, exchanges, and replacements are not available for change-of-mind reasons.
IMPORTANT NOTICE FOR RETURNS & REFUNDS
To process a return and receive a refund, customers must provide clear pictures showing that the product is damaged, defective, different from the ordered item, or has missing items. Without valid proof, returns and refunds cannot be processed.
THANKS
